Be9 Terms & Conditions — Complete Guide to Using the Platform

1Definitions & Scope

Certain terms used in these Terms and Conditions carry specific meanings. "be9" refers to the be9.plus website and its operating company. "User" or "Member" refers to any individual registered on be9. "Platform" refers to be9's complete website, mobile site, and all digital services.

These Terms & Conditions apply to all services available on be9.plus, including Sports Betting, Live Casino, slots, table games, and all other gaming services.

2Account Registration

To open an account with be9, the following requirements must be met:

• Accurate and truthful information must be provided at the time of registration. Providing false information may result in account termination.
• Each person may hold only one account. Creating multiple accounts is strictly prohibited.
• Your account password and login credentials must be kept strictly confidential.
• After registration, be9 may request KYC verification. Cooperation with this process is mandatory.
• Any changes to your account information must be reported to be9.

3Eligibility Requirements

To use be9, you must meet the following requirements:

• Age: You must be at least 18 years old to join be9. Underage gaming is strictly prohibited.
• Mental Capacity: You must be of sound mind and capable of making decisions.
• Account in Your Own Name: Operating an account on behalf of another person or for commercial purposes is strictly prohibited.
• Validity: be9 cannot be used from regions where online gaming is prohibited by law.

4Deposits & Withdrawals

The following rules apply to financial transactions on be9:

• Deposits must be made exclusively from the user's own mobile banking account (Mobile Pay, Nagad, Rocket).
• Deposits made through third parties are not accepted.
• Withdrawals will only be processed to the mobile number used for the deposit.
• Minimum deposit and withdrawal amounts are subject to the limits set by be9.
• KYC verification may be required before a withdrawal can be processed.
• Be9 reserves the right to temporarily place transactions on hold while investigating suspicious activity.

5Bonuses & Promotions

The following terms apply to be9's various bonus and promotional offers:

• Each bonus offer has its own wagering requirements, and the bonus will be forfeited if these are not fulfilled.
• The Welcome Bonus applies to first-time registrations only.
• Bonus balance and cash balance are kept separate. Bonus balance cannot be withdrawn directly.
• Using a bonus offer from multiple accounts or devices is strictly prohibited.
• Be9 reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is identified, the relevant account may be suspended.

For full bonus terms, click the "Terms & Conditions" link next to each promotional offer.

6Betting & Gaming Rules

The following rules apply to all betting and gaming on be9:

• Once confirmed, a bet cannot be changed or cancelled.
• If incorrect odds are displayed due to a technical error, be9 reserves the right to void the affected bet.
• Live betting odds may change once a match has started.
• In Sports Betting, if a match is abandoned, bets are generally voided and stakes returned.
• For system bets and combo bets, all selections must be correct.
• Casino games use a random number generator (RNG) that is fair and independently audited.

7Prohibited Activities

The following activities are strictly prohibited on be9:

• Attempting to launder money or process illegal funds through be9.
• Placing bets using software bots, scripts, or any form of automation.
• Creating multiple accounts to take advantage of bonus offers.
• Exploiting system vulnerabilities or technical glitches.
• Attempting to access another user's account.
• Behaving disrespectfully toward be9 staff.
• Spreading false information about be9.

8Account Closure & Suspension

Be9 may temporarily suspend or permanently close an account for the following reasons:

• If evidence of a terms and conditions violation is found.
• Failure to complete KYC verification or providing false information.
• In cases of suspicious financial transactions.
• At the user's own request (self-exclusion).
• Due to prolonged inactivity.

Users may also request to close their account at any time. The opportunity to withdraw any remaining balance will be provided before closure, though this may not apply in cases of terms violations.

9Responsible Gaming

Be9 places responsible gaming at the top of its priorities. We believe gaming should be enjoyable, not addictive.

• Be9 offers the option to set deposit limits — daily, weekly, or monthly.
• Self-Exclusion: Your account can be closed at any time, from 30 days up to permanently.
• Cooling-Off Period: You can take a temporary break ranging from 24 hours to 30 days.
• Session Time Limit: You can set a time limit for each gaming session.

If you're experiencing problems related to gaming, contact the be9 support team or Responsible Gaming Visit the page.

10Privacy & Data Protection

Be9 is committed to protecting users' personal information. To learn more about how we collect, use, and store your data, please visit our Privacy Policy Read.

• Be9 never sells personal information to third parties.
• All data is protected with 256-bit SSL encryption.
• Financial transaction data is used solely for payment processing purposes.
• Be9 is required to share information with authorities when legally obligated to do so.

11Limitation of Liability

Be9 is not liable for the following:

• If a game or bet is missed due to an internet connection disruption.
• If an account is hacked or information is stolen due to the user's own negligence.
• If a transaction is delayed due to a temporary issue with a third-party payment gateway.
• Any financial loss resulting from the actions of the user.

Be9 always works to resolve technical issues promptly. If you encounter a problem, please notify our support team immediately.

12Terms Updates & Contact

Be9 reserves the right to update these terms and conditions at any time. Users will be notified of significant changes via their registered phone number or email.

Continued use of the platform after any update constitutes acceptance of the revised terms. We recommend checking this page regularly.